REACH Kidney Care, a division of Dialysis Clinic, Inc., is a kidney health management program designed to benefit patients along the continuum of kidney disease through health education, self-management, behavior change counseling, coordination of care with other providers, and patient navigation services.  

The Director of Health Plan Partnerships plays a critical role in developing and sustaining long-term value-based care partnerships with health plans. As the lead representative for REACH, you seek to continually share the DCI Kidney Care value story with each health plan partner. You support the partnership from implementation to ongoing operations with an emphasis on continuous improvement, identifying areas of synergy, and acting on those opportunities. You are the day-to-day point of contact with the health plan supporting a positive customer experience and proactively collaborating to navigate any challenges. The Director of Health Plan Partnerships works closely with other members of the REACH Leadership Team to support each health plan partnership. Success is defined by health plan partner positive experience of REACH, program performance, and the ability to identify and act on opportunities for synergy.

Schedule: Full-time, typical schedule is five 8-hour shifts, Monday - Friday; Remote work with periodic travel required. Up to 20% travel expected.

Compensation: Pay range from $120,000-$125,000 annually, depending on qualifications and experience

Benefits:

• Comprehensive medical, dental and vision benefits
• Life and long-term disability insurance provided at no additional expense to employee
• Paid time off (PTO) including holidays
• Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness or medical leave
• Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent
• Education reimbursement
• Employee assistance program
• Wellness program
• Among others

Partnership Development & Management

• Serve as the primary point of contact for assigned health plan partners
• Understand each health plan partner’s strategic goals and identify and act areas of synergy
• Lead quarterly business reviews and performance reporting

Program Implementation & Operations

• Coordinate internal teams to support health plan onboarding and ongoing partnership
• Understand REACH contractual obligations and support REACH meeting requirements
• Manage day-to-day communications and deliverables
• Track and report key performance indicators

Continuous Improvement

• Solicit and incorporate health plan partner feedback
• Collaborate with clinical and operations teams to continually improve services
• Identify opportunities for innovation and growth

Successful Candidates Bring:

• Excellent communication skills
• Demonstrated clinical excellence
• Desire to collaborate with care teams
• Ability to problem solve

Education/Training:

• Bachelor’s degree preferred.
• Equivalent experience may be considered in lieu of formal education.
• 3–5 years working with health plans preferred.
• Experience in care coordination or value-based care preferred.

DCI is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.

DCI’s Differentiator:
Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation’s largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. DCI invests in our care teams and funds research to further kidney care and treatment options. DCI prioritizes a holistic approach and offers hemodialysis, home dialysis and peritoneal dialysis treatment options. We empower patients to live meaningful and productive lives while also delivering high quality kidney care, saving lives and reducing hospitalizations. Learn more about DCI and see if we’re hiring in a clinic near you! www.dciinc.jobs

DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities.  If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at Accommodations@dciinc.org or 615-327-3061. Once a request has been made, DCI will initiate a discussion with you about your needs and whether an accommodation can be provided. DCI is committed to providing such accommodations where possible.

For more information about equal opportunity please see: 

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf;

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf;

https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf; and

https://www.nlrb.gov/sites/default/files/attachments/basic-page/node-3788/employeerightsposter-8-5x11.pdf.

Security Roles and Responsibilities can be reviewed at: https://www.dciinc.org/security-roles