001-Dialysis Clinic, Inc.-Nashville, TN- Corporate Office

Network Engineer, BGP Routing Protocols

US-TN-Nashville (Corporate Office)
4 weeks ago
ID
2016-5735
# of Openings
1
1633 Church Street
Category
Information Technology

Overview

This position will provide voice and data communications implementation and support company wide. Support includes troubleshooting, researching, and resolving connectivity, data, and voice issues as they occur; backing up team members when needed; and following through with problem resolution with users and administrators. The ideal candidate will have solid experience providing expert support to data and voice communication for users, employing a high degree of customer service and professionalism, technical expertise, and timeliness.

 

Primary responsibilities include troubleshooting networks such as local area networks (LANs), wide area networks (WANs), and other data communications systems; undertaking routine preventative measures and implement, maintain, and monitor network security; and installing, configuring, and maintaining network services, equipment, and various devices.

 

Secondary responsibilities include implementing and maintaining voice communications systems and services including, but not limited to, VoIP, PBX, TDM, QOS, SIP services, automated call distribution, voice mail, unified messaging, and audio conferencing.

 

Tertiary responsibilities include monitoring and maintaining firewalls.

Responsibilities

Other Essential Duties and Responsibilities: 

  • Coordinate the internal teams for phone and server upgrades
  • Ensures the integrity and availability of the telecommunication systems of Dialysis Clinic Inc.
  • Provides phone support and maintain optimized paths for utilizing SIP Trunks and PRI/POTS Lines.
  • Performs quarterly network/phone audit and software/firmware reconciliation reports.  
  • Tracks calls and enter solution data into solution database
  • Contributes infrastructure information to the Knowledge Repository
  • Attends weekly team meetings
  • Performs other duties as assigned

 

Competencies:

Primary Technical skills 

  • Minimum of 4 years of experience in networking with BGP Routing Protocols, TCP/IP, Network Switching Technology, VLANs, Routers, , QOS, IP Subnets, DNS, DHCP and Active Directory
  • Strong analytical and troubleshooting background
  • Comp Tia A+ Certification required 
  • CompTia Network+ certified or Cisco Certified Network Associate (CCNA) is required

Secondary Technical skills

  • Minimum of 2 years of experience in a corporate environment supporting/troubleshooting VoIP phone systems recommended but not required
  • ShoreTel phone system experience is a plus

 

 

Other Skills/Abilities:

  • Windows 7,8, 10  Office 2000, 2003, 2007, 2010, 2013 HP, Dell, IBM and Lenovo
  • Proficient at MS Excel, MS Word, MS Visio and Outlook

 

 

 

Qualifications

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and Experience

  • Bachelor’s degree (desired, not required)
  • Minimum of 4 years of experience in IT infrastructure support
  • Minimum of 2 years of experience with Microsoft Active Directory
  • Minimum of 2 years of experience with phone hardware maintenance
  • Minimum of 2 years of experience in current IT Department technologies

 

DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities.  If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at Accommodations@dciinc.org  or 615-327-3061. Once a request has been made, DCI will initiate a discussion with you about your needs and whether an accommodation can be provided. DCI is committed to providing such accommodations where possible. Please do not call this number to check the status of applications as that information will not be provided

 

For more information about equal opportunity please see:

 

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf;

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf;

https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf; and

https://www.nlrb.gov/sites/default/files/attachments/basic-page/node-3788/employeerightsposter-8-5x11.pdf.

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